our commitment to cleanliness & safety

WINDOW SERVICE

For your safety and comfort, we are still utilizing our walk-up window service. This enables you to pick up your keys without entering our lobby. At the end of your stay, keys may be dropped off in our convenient key drop located in the front parking area as well as the key drop on the front porch. Our lobby is closed on Saturdays, but is open Monday- Friday.The walk-up window is still available Monday- Saturday for your convenience. You can reach us during our normal office hours by phone, email, or in person.

UPDATED CLEANING PROCEDURES

While we can't guarantee that our homes are sterile, or germ and virus-free, please know that we always take the proper precautions and exercise cleaning protocols between each rental period. We are sanitizing and disinfecting every property following guidelines laid out by the World Health Organization and CDC using EPA-approved chemicals and sanitizers. Due to COVID-19 concerns, we are now utilizing a CDC-recommended disinfecting of high-touch locations such as light switches, doorknobs, remote controls, etc. Our housekeepers have been educated on these practices with detailed instruction on sanitization and safety. We recommend guests practice the same increased hygiene habits they've been emphasizing in their own homes and plan on disinfecting these same surfaces daily. 

BEDDING

Many of our vacation homes come with sheets and towels. Linen Packages are also available to rent for your stay. (Please check your Guest Access if you're unsure if your home has linens). You can rest soundly knowing that our sheet sets and towels are professionally laundered and sanitized following strict protocols. 

FACE COVERINGS